I ordered a product in December and it still hasn't shipped. I contacted them after 10 days on their website and received back a Zend desk auto response. I haven't received any other contact from them. The website is now down! I wish I had checked the online reviews before I purchased from this obvious fraud of a company. I will Research to find what state This company is in and file fraud charges with the district attorney of that state. I hope others that have had this happen to them do the same. If I find them I will publish the information so that others can pursue them as well.