27 May, 2021 → by ClaimboUser224426
Order not dispatched / Consumer Service.
1
An Order number: [protected] Order on the way from 7th May. Customer service is not replying on messages - just copy and paste. Nobody knows what's going with the parcel which is lost between warehouse and Courier. Parcel is for 139 euro. I had to go to the shop with my Wife in 9 months pregnant and stand in the queue for over 35 minutes to purchase trousers, which 1 of them were out of stock. Bershka is not doing any fallow up, no updates. Terrible Customer service.