I placed an order with this company and immediately noticed the item was not what I intended to order, I emailed them at that very moment to explain what took place. They emailed me back and stated that there was already a shipping label created for my order and I couldn't change it. I stated that I want to just cancel the entire order. They then stated that they would try to contact the shipping department, I said no, cancel the order if there's a problem in sending me what I needed. They insisted on sending me the order after I insisted on canceling it. I then contacted my credit card company with the issue. At that time User's recommendation: Beware of this company.