On Monday, July 12th I " chatted" online with an Ancestry customer service rep named Minos. I explained that when I try to access ancestry member trees under the hints section, there are now only three trees listed. this is true with every single page on my family tree. There are sometimes less, but never more. I explained that there were certain people I had been research ing who had twelve to fifteen trees, and now only had three. I provided names. Minos did not understand, or was unable to help. When I asked who I should contact the next morning to resolve this, he kept repeating the same thing. When I asked for the name of his supervisor, he said no!This is unacceptable!