I cannot believe that this store is still in operation. Every time we go we are always disappointed. This particular time our server/counter person was very uninformed. When I inquired about where to find the specials that were posted outside, he was no help. When we asked for the combination fajitas, we were told there was no beef cooked. Then upon asking the manager, there was some. When we received our order, the styrofoam container with the condiments was placed UNDER the rice and beans and the bag would have toppled over had I not rearranged everything. Also there was no guacamole in our condiments. We also ordered 2 margaritas. As we were handed our food, our server/counter person poured new mix into the machine and then proceeded to dispense our drinks, which of course were not frozen as they should have been. So we asked for our money back, upon returning our money for the drinks, it was then that the manager asked what was wrong with them, instead of asking prior. I would have been happy with a substitution but it wasn’t even offered. User's recommendation: The customer service is always bad and availability of items is very often unsatisfactory.