14 Sep, 2021 → by ClaimboUser578184
ON LINE UPGRADE – PHONE STILL OUTSTANDING (O827827915)
1
On 17/06/2021 i upgraded on line on cell no [protected]. I wanted an samsung galaxy a52 lte red 5gb 200min top up as advertised in your book. Upgrade ref vodacomonlin-[protected] on 15/08/2021 i contacted 0821945 and was informed that there is no stock and i could not be informed when will i receive my phone on 18/08/2021 i contcted 0821945 an requested the order to be cancelled as i urgently need a phone i received e-mails that the request to cancel was forwarded on 18/08/2021 on 23/08/2021 i received a mail stating that the order is sill on future open until today 14/09/2021 i have not received a phone and no feedback on when i can expect to receive a phone i even said that i will take another phone if my choice is unavailable