Went to Acute hearing to investigate hearing aids on May 2018. Sold me on a $6,000 pair. Latest technology and best thing out. They are a total disappointment. After many follow visits they never performed anything like they said. No improvement in hearing in crowd or watching TV. In the 10 months I owned them either one or both were sent back numerous times for repair. Probably been out of service 5 of the10 months I had them. They periodically fall out of my ear. Added tab to keep left one but no help. Both of them fell out on a tile floor. Completely demolished them. Going back again tomorrow because neither one are working. On random visit to office last week clerk said technician has to check but probably send back in for repairs. My suggestion is run and don't look back from Nu Ear