I received the package today and what I found was not exactly what I ordered. SKY4075 Brown 21.9 in. soprano ukulele. The ukulele would not tune at all! Only the gig bag was included. No tuner, no strap, no extra string, no 3 picks and no cleaning cloth as stated in the description. I would like a refund and return this unsuitable product, please! It is unplayable. Send a REFUND FORM and I will return in the same box. I would like my payment of $32.99 returned to me or credited to my visa. Thank you very much. Sincerely, Mrs. Aurelia H. Wight