Update by user Nov 30, 2020 No it hasnt Original review posted by user Nov 30, 2020 I bought a pet vacuum in July my package was delivered to someone in Sydney I live in Victoria its now December I wrote number of emails they refuse to give me a refund I rang fair trading this morning and they told me to send this letter to you if I get no reply then we will go to VECAT Ive asked for a refund but you have refused ,have also all previous emails you send my name is Tina Matthews please explain User's recommendation: Never.