23 Mar, 2018 → by ClaimboUser844221
Not really happy with customer service and untimely delivery
2
10/2017 Caledonia, WI Ordered a simple upper cabinet told it would be 8 weeks... ok... 12 /2017 Call from store back ordered until January 2018 due to "discontinuing" of style, tho still being sold on website... I called in January 2018 and was told again it was on back order for another 8 weeks....Really now, I ordered one cabinet on closeout sale.... Now we are in March 2018 got a call two weeks ago that cabinet was in and I could come get it..I asked for it to be shipped to me for having to wait 6 months..they didn't see a problem and would call if there was.. Today 3/23/2018 I called and they said there was problems with approval for shipping and it would now go out today or Monday........Besides mediocre construction of cabinets they are "nice looking"...Soho Maple shaker style..There is no way anybody could do a timely remodel or home renovation project with this set back... Original order was also back ordered 6 weeks on sale items