I called from Mich. to order flowers for my sister who is in a rehab home in Texas . they assured me that it would be delivered that day. They did not .. When I called the next day they ask me who took the order because it was no longer available.. Instead of offering to send something else they acted like they did not want to talk to me.. So i ask for my money back. they said they would refund off my card. I will see Do not do business with them. I then ordered from Avas Flowers and they were delivered with in 2 hrs. and she said it was beautiful ***