1 Jan, 2018 → by ClaimboUser421081
not jiffy
*SOLVED
2
Jiffy Lube should be called: Jiffy "bring your car, hurry up and wait while our apathetic, under-staffed employees work on getting around to you, at some point, if at first they don't say...it's going to be a while before we can get to you" Lube. There's NEVER anything Jiffy about Jiffy Lube. I've never seen a company so willing to let money walk away. Why on a Sunday when the rest of the world is off does Jiffy Lube open with 2 people? That leaves a two-bay shop with one bay doing nothing...stupid, stupid, stupid. Worst attitute and customer service ever. I'll never visit a Jiffy Lube again and I recommend the same to the rest of you. Where's the franchise owner making sure employees are doing what they're paid to do. I suspect if they knew how apathetic their staff was they'd take some immediate action to improve customer service. Sorry JL, you've lost a customer and as many customers I can convince NEVER to give you their money.