28 May, 2021 → by ClaimboUser762760
Not issued refund

Hi, On 18/3/21 i made a booking totalling amount £221.52 for 2 x flights to Faro. This flight was cancelled on 7/4/21 and i requested a refund through Ryanair. The amount they said they was refunding was £164.80 which i found a little strange, it also said the refund would be issued within 5-7 days. I still haven't received this refund, so i chased Ryanair up for an explanation. They informed me the refund had been issued to a card ending 6325. I instantly knew this wasn't my card and they advised me to contact my bank. My bank confirmed no refund had been issued to my account or have i ever had a card ending in 6325. They advised me to contact yourselves to find out where my refund is. Please can someone advise ASAP on this as it is a little concerning that someone has issued my refund to an account i have never had. Kind regards Oliver Hobson
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of eSky Com you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.