Yes, you do have to spend some time browsing through the catalogs, studying the descriptions, and reading the reviews of the users. The website offers numerous goods from different suppliers, and you should be careful not to fool yourself with a picture that can turn out to have nothing in common with the real product. The next thing you must understand is that the support center does not ignore anyone if you pick out the right words to describe the situation that worries you. I’ve been using the platform for about 5 years, and I’ve never had any conflict unresolved. I received all refunds and have never been disappointed with the goods received. Of course, there are insignificant problems that, again, were easily resolved through the support center.