We renewed our warranty for the third year, and I have asked several different questions about what is fixable and what isn't, I asked about if my water heater broke and flooded my new floors was that covered, also I asked if something happened to my air conditioner in the attic and it leaked, busted and ruined the ceiling are other things was it covered and they told me yes, but now they are not wanting to, my air conditioner the drain got stopped up and caused it to leak and it caused damage to the ceiling, now they are telling me it is not there problem, this company is a rip off.