27 May, 2019 → by ClaimboUser429927
not able to close my account before leaving the country
1
On 25-05-2019 visited the Khalid Bin Waleed branch of FAB in Dubai at 9.00 am and asked for the token for account closure. The female staff hesitated and informed that we do not close account during the last week of the month. I requested her that as I am leaving the country for good in 2-3 days please check whether it could be done. She approached one of the CRM and checked and came back with the reply that bank policy is that the account cain 2 daysn not be closed in the last week of the month.Hence I told her my account balance is zero and I am leaving the country in 2 days. So here I am to state that I should not be charged any charges for not maintaining the minimum balance though it was a zero balance current account. My account #[protected]