Edreams booking reference number: [protected] Aer Lingus Case Ref: 5366842 Four passengers: Arhur Nolan Colm Nolan Ryan Nolan Stuart Porter Dublin, Ireland > Leeds Bradford, United Kingdom. Airline reference(s) 2UGIKW 06.25 Saturday 09 May Dublin (DUB), Dublin. 07.40 Saturday 09 May Leeds Bradford (LBA), Leeds Bradford. Aer Lingus EI3390 Operated by Stobart Air Manchester, United Kingdom > Dublin, Ireland . Airline reference(s) 2SBUP6 21.45 Monday, 11 May Manchester International (MAN), Manchester. 22.45 Monday, 11 May Dublin (DUB), Dublin. Aer LIngus EU213 Operated by Aer Lingus We were debited €326.41 from Arthur & Laurna Nolan's credit card on the 14th February 2020 for these flights. Edreams have been giving us the run around all this time. We have very little email contact with them, and they are not responding to us at all now. At best they have kept saying (on the phone) we have been refunded €266.76 (this is less than what was given to them, as they have taken out their standard service charges, which is a cheek seeing it was us that got onto Aer Lingus to chase up the refund to them, and they would not and did not do that!) This monies was allegedly refunded to us on the 24th Dec 2020, we have on numerous occasions sent them confirmation of bank and credit card statements to show them the transaction has not come through. Please is there anything you can do to help us here.