Both I, the payee and the sender complained to WU about a non payment of a simple $54 transaction. WU in Spain and in the US both said it was paid and collected. Neither one could simple tell us who got paid and who signed for the money. Both US and Spain WU offices advised that we should contact WU and file complaint, which we did. Same BS. Telling us both it had been collect but no proof. I am removing my payment options from my website that suggests using Western Union as an alternate payment method.