2 Dec, 2020 → by ClaimboUser93352
Non authorized renewal

2

Be careful with their service. The website/site are not clear on the renewal policy and if you cancel the subscription before the renewal keep a screenshot. As many others reported, I got the service automatically renewed and my cancellation ignored (I did it before the renewal) but I didn't keep a screenshot and I haven't received an email. They are charging £70 for the renewal where I paid £30 for the first year. I should have blocked PayPal subscription. So be careful and block your card/paypal before the renewal.
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