Place a order online August 6, 2018 my order was cancelled August 7, 2018 no reason why I got a email saying I would receive my refund within 1 to 3 business which has turned to over 10 business days I have repeatedly called different take on every end mostly trying to blame the bank upset cause I wouldn't called the bank for them I said it took two minutes to take my money but such a hard time to refund I done been talked rude to by representative hung up on I have them my order number know they need a pin number what that got to do with my money being refunded and charging a late fee on prepaid accounts first time I ever on a prepaid account