10 Mar, 2021 → by ClaimboUser957687
noise that simi valley location is making
1
Dear Sir/Madam, My name is Remon Abbas, I am living in Simi Valley California. I have been facing this issue over a year. I have a condo unit right beside Vons supermarket located in 2938 Tapo Canyon Rd, Simi Valley, CA 93063. so I am facing some real issues here: 1-The loading zone area is really far away from my house but most of the trucks are parking in the red zone after they finished loading/delivering and that red zone is 12 feet away from my bedrooms, my living room and they always take a break here or sometimes they parked here in the red zone and they delivery from the Vons front door. Plus some tracks are always coming over night to clean the shopping center.(I have tons of videos and the pictures with date and time) I totally understand that they serve our community but if they stay in the right place and came in the regular hours not overnight or early morning my life will get back to normal. Note: Most of the time they leave the motor engine running. This is literally 24/7 morning, evening and sometimes overnight. 2-After the pandemic they changed the entrance for the store to be the one nearest to my house and they hired one to be responsible to return all the shopping carts to that entrance near to my house every 5 mins to clean it (literally it's 25 steps from my bedroom window). I totally understand how important it is during Covid but there is another entrance that is way far from the residential area so they can make it as a main entrance (like before pandemic) and they can return all shopping cards and clean it without making our lives so noisy like that. ( I have videos from inside my house with closing windows and still you can hear that) 3-Also Vons made the online pickup from the entrance near the residential area so all the shopping cards came from inside the store to deliver. so literally after the pandemic they change their shopping center traffic to be nearest to our community. ( I have videos from inside my house with closing windows and still you can hear that) 4- They use the shopping cards to dump their trash but they are not using the door from inside the store they come all the way out to the front door and cross all the way by my house to go back to dump the trash. ( I have videos from inside my house with closing windows and still you can hear that) I talked with Vons Location Manager, Vons District Manager and the Shopping Center Property Manager over a year but it seems no one cared enough to fix the issue. (I have all the texts and the emails between them and I) My wife has an autoimmune system disease Called AS that is causing blood inflammation so she is taking medication for that and also a painkiller but she has to get enough sleep and rest. Unfortunately it is hard to relax in this house. trucks here 24/7 no day is off no hour is off always here if they park in the right loading/ delivering area so it will be no issue at all plus all the shopping cards issues. Also I have twin girls who are 4 years old sometimes they walk up at night scared from the noise. We are outdoor people but now with this noise we don't like to go out to our backyard, we can NOT open a window to get some fresh air. Just to know we here all these noise even while we are closing our windows.(I have videos for that too) I have more than 100 files between Pictures and Videos, If any one see them will have a better understanding about what we are facing here. In my opinion someone is not doing his job here, Can you please help me with that? I am willing to meet anyone to show him/her all the videos and the pictures I have.