Hi Im a member in TH who use to be with for more than 2 years and now I have got the some personal thing plus covid situation. I would like to firstly change the type of member from 1 year contratc to half year contract. But your CS team in TH got no response because she said I forgot. This is how you treat the member? Not mentioned that I have been with more than 2 years. Want to cancel the membership instead of change now. Please be sure that to have someone contract me urgently. This is very disappointed me. I have attached the conversasion in this complaints but it is in TH and actually I habe asking this for more than a week. You can ask any person who know TH for translation. Brgds, Pakpoom