Hello, I called reliance customer care for asking help in choosing a plan for calling when I am in roaming on dated 17-04-2016 and asked for a unlimited pack for calling reliance. They suggested me to activate with 149 rs to get unlimited reliance to reliance and then I asked him that whether the offer will work or not when I am in roaming (reliance sim of kashmir and I am in gujarat and I need to call kashmir reliance sim) he replied yes it works then I activated But now I got 1822 rs bill and now I contacted customer care for details and they said that you have used general plan to talk while on roaming so you have to pay 1822 rs On 09-05-2016 I registered a complaint on bill amount And they told me to wait for 2 days service request no is : [protected] I didn't get any solution through a call or message or mail so after two days i. E on 12-05-2016 I contacted customer care again for solution they told me that we tried to contact you but your phone is not reachable so we cancelled complaint Then I again registered a complaint they told me to wait for 2 days I again waited for 2 days service request no is [protected] The problem is my sim has been deactivated by reliance from last night till 3 pm today I called customer care from another reliance number and complained that my problematic number is deactivated and I requested to re activate it and they are saying that they tried to contact me for further details and I didn't respond so they cancelled the complaint and blocked my sim and saying till you pay the total amount the sim will not be activated and After explaining about the total matter then they said pay 851 rs to reactivate and no need to pay the remaining amount I paid When I called customer care now when my sim is activated they are saying that pay remaining 971 rs to continue services or register a new complaint again. Please solve the problem