14 July 21. I called early last week to have a plumber come back out to fix what they had not fixed. I hadn’t heard anything by the 9th. I called First American. While I waited on the phone they called the plumber, came back to me on the phone and said that they had approved everything...
Read more➤
Last November 2019 I purchased my home in Barstow, CA. I was not finished moving when the electrical receptacles stopped working. I called an electrician, a contractor for the Marines in Barstow. First American Home Warranty charged my $75 and the policy premium. Their technician came and said there was nothing wrong with the electrical system. The...
Read more➤
My condenser started leaking. First American Home Warrantee sent out one technician and confirmed it was leaking. No more response from them. FAHW sent out another technician and he gave me a list of demands to do before he would consider doing the work. Technician #3 came out and confirmed the leak. Never heard back from them....
Read more➤
My HVAC system was never repaired. Going on 5 months. First American Home Warranty (FAHW) is not what they represent themselves to be. When you open a service request, it takes them 48 hours or longer to schedule an appointment to come to your home. The problem, what ever it is, will not be resolved, and you...
Read more➤
Let me start of my saying working with First American Home Buyers Protection Company (FAHBPC) has just been a nightmare when buying and being in our new home should be a wonderful feeling. We moved in November and our realtor forgot to add the home warranty into our closing, she when she had to pay out of...
Read more➤
Poor service
I'm shocked. Presented a coupon with a visit to the SPA procedure. I feel happy because I have also given several people SPA treatments from this company, but I had not tried it myself before. Now I realized that I would not give anything from this company to anyone anymore and I would NOT recommend it to you either! For almost a month I tried to call someone who would write me down. Later I turned to my husband for help. He quickly found another number where he picked up right away. I hope that all complaints will be misleading and that someone will at least apologize for the fact that the number on the coupon is useless. Here, too, hope disappeared as soon as I started talking to the woman. Attitude is unpleasant. It sounds like they are only interested in receiving money for a coupon, and the person to whom it is given or purchased for personal use is not desirable there.
Read more...
