1 Sep, 2021 → by ClaimboUser291856
No refund received, no product received

1

I ordered a stove and a fridge from carrefour. The fridge was delivered but not to the standard of what I ordered, I asked to have it returned and refunded, I have called 5 times to follow up and no one has contacted me. I ordered a stove, the power outlet does not work in this area so upon delivery the driver did not remove the product from the truck and I was told it would be canceled from his side, I would have to call and cancel from my side and request a refund, I did this. I have not heard back and no one has been in contact, I Have also called 5 times. This is not acceptable, it's 1600 Dirhams that I have not been refunded and a fridge I have no use for.
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