12 Aug, 2021 → by ClaimboUser487746
No real customer service
1
My package was not delivered despite fedex status saying delivered I called fedex about the situation the best thing they came up with is getting a refund from fashion nova for not getting package because the fedex driver didn't have any confirmation that I received the package from what fedex was telling me so I was looking forward to calling fashion nova to get my refund for over a100 dollars worth of clothes and they had me make a ticket to only get 25% of next order which is nothing compared to over a 100 dollars of clothes missing and i still want my refund.