I've been a partner of Ben Jones for over 1 year and he has ALWAYS returned my calls and has lived up to his promises. I have been flipping homes for many years and the ideas he puts forward is very inventive. I would think that a person who has been in business for over 50 years and had only 2 complaints, has done a remarkable job. I have used his forms and have made a lot of money from them. If anybody had a problem with Mr. Jones, is probably they didn't do the things Mr. Jones asked them to do.