4 Jun, 2021 → by ClaimboUser796977
No mattress and so far, no refund

1

Ordered mattress on 3/31/21. Order said 6 weeks for delivery. At 6 weeks I emailed for ship date. On 5/10/21 they emailed me that it would ship on the 11th on may. About 10 days later I emailed again for an update.24 hours later a customer rep. called to tell me they went sending the mattress because they don't ship to my zip code. It's now been aprox. eight weeks since the order date, and they billed the credit card March 31. As of june 4th still no sign of my refund. these people are crooks. sinece since sine User's recommendation: Buy elsewhere.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Mattress Firm you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.