All the phone numbers listed to cancel this service tells you to call the billing dept., but does not give you another number. I have called every number I can find on the internet. My credit card is being charged monthly. When I called them, they said I should contant the merchant, but can't find a number for them. I guess the only choice is to cancel my credit card to cancel this billing. We had express56 for about four years and now it is a joke. Hope someone out there has some good ideas. MW Adcock, Elmendorf, TX