June 22, 2021 10:35am 27 Discovery Drive Bluffton SC I have shopped at many different Kroger stores for over 30 years in the Atlanta area. I now presently live in Bluffton SC and am a regular shopper at this local Kroger. I shopped for various items, some of which were heavy and bulky. When I went to check-out there were very long lines at the self-checkout and no regular cashiers were available. At 74 years old I refused to use the self-check out and the overworked young lady who was in charge of this area checked me out. I asked to speak to Mike Livingston, apparently he was TOO busy to speak with me as I waited over 15 minutes. Apparently Mike or his boss Doug Bush don't understand the demographics of this area. I live in Sun City Hilton Head with a population of over 18, 000 people over the age of 55. Kroger is not the only game in town with 4 Publix located within 5 miles. I posted my experience on FB, NextDoor and Twitter. Mark Davis who was a wonderful Kroger manager and friend back in the 1980's would have never allowed this type of service or behavior.