I called about 8 or 10 times today and all I could get were people in foreign countries that do not speak clear English. I do not wish to discuss private matters with people not in America. When I ask to speak to an American I should be transferred immediately and not back have told I have tcall back. ccall User's recommendation: Do not buy from LTD if you want an American on the phone,. yoiu can't get one easily. I finally called corporate .