I called New Zion Shiloh Shepherd Kennel to inquire about getting a puppy the 1st of Aug. '13. Was told a litter was due mid-August. Sent my $400 deposit and as the month of August went on I started to become suspicious as I didn't hear from her. Sent several e-mails & finally got 1 response. She told me no puppies were born and to call her the next day to talk about another possible litter. I called and left a message and never heard from her again. Several e-mails & phone messages later I started asking for my deposit back. The Better Business Bureau has reached out to her several times and she doesn't respond to them either. I will continue to take other measures to get my deposit back.