I struggle with which path of disappointment to start with in this email. We've been more than patient and understanding to the building process, and the possible delays that comes with it. However, the lack of concern, prioritization, and fairness that we've experienced is ridiculous. As realtor and homer buyer, building with Pulte Homes, I feel completely disrespected, lied to, and unheard with every communication throughout this process. Excuse after excuse given to blame the availability of materials, sub-contractors, and weather, all seemingly overcome by every other builder except Pulte Homes. Materials - Our building materials have been on-site since July 2, 2021. Lots that received building materials after us have been prioritized and framed. Even after my registered concern 7/29/2021 about this, yet another lot has been prioritized and started today. This particular lot, (at the community entrance), was not even excavated, until after my under-slab plumbing and basement pouring was long completed. Contractor Resources - I was told that Wood Hollow only had one framing crew available. The nearby Westmoor community has as many (6) framing crews working on 12+ homes in the framing phase at once; supposedly, those resources are not quality to build the models in Wood Hollow. I wonder if that translates to Westmoor having unqualified skillmen building their homes. Equipment has been parked and removed from our lot, continually telling us "maybe next week", indicating we are next to start. Well today proves different yet again. Weather - I currently live one mile away from the building site, so I drive by twice a day, everyday. I can attest that multiple clear weather days will go past, with no workers on site, then the one day of rain claims the whole week as a weather impediment. Let's not forget that the last two Mondays specific no workers to be found. At the start, we labored on the decision between a rival builder in a nearby community. They seem to have come through the pandemic, materials shortage, crew shortages, and weather victorious. The lot we opted not to buy/build, (choosing Pulte instead), has a complete constructed home on it. All I've been asking for is to follow a First-In/First-Out priority based on purchase/deposit commitment. When I presented my case to the Project Manager, the response was "I'm not sure what all was discussed by the guy previous to me, but we have a framing and foundation manager that updates the schedules on the front end, so there must have been some miscommunication somewhere with the framers there and causing order to shift." I need to know who the framing manager is, and who communicates with him if not the project manager; the last I know from the previous project manager is that framing managers are Clint and Chad, but don't know last names. To disregard my concern, not communicate and right ship, was completely unacceptable. Our timelime is just as important as anyone else's to reach completion. I feel it is a reasonable expectation to see corrective action to divert resources to our deserving priority. I cannot imagine that accepting such random development of a community meets the standard of Pulte. I would appreciate immediate escalation, and response to our expressed concern. We realize that the contract states leniency of up to 2-years to complete. I would have expected that was cushion for unavoidable impediments, not shear lack of concern, or reasonable customer service. We would be happy to accept return of our deposit, as the home has not been framed. Completely appalled, and my initial inquiry in the realtor community is not helping to establish any kind of comfort.