15 Aug, 2021 → by ClaimboUser332994
Never received tickets, stubhub customer service is non existing

1

Been a year and a half since paid 700 for goerge straight tickets. Get email on 12th my tickets are being transfered by AXS. I go to my AXS account and there's no tickets. Call AXS and they say my account was closed due to suspicious activity and no tickets got transferred and ro call stubhub for a refund. I call stubhub and was on wait for 2 hrs then got hung up on, no answer just call got ended, then called again and was on hold for 4 hours and no answer. Now I'm on hold for another round of being ignored. User's recommendation: Don't use stubhub is my recommendation, their crooks with no customer support what so ever and should be sued for false advertisement with their garbage "fan protection" line. They protect the seller and themselves while screwing the fan over.
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