These people take us all for stupid. We bought leather couches from art van with the warranty protection that was supposed to cover anything according to the salesman. And since it was leather I was not worrying about stains , I specifically asked about discoloration and was lyed to that warranty specifically covers that. They gave us the maintenance kit and the color started coming of just by applying their treatment. Now we have beige couches that originally were dark brown and they tell me the warranty does not cover it and will repair them for $600 but again they can not guarantee the quality or the work. What a bunch of jerks and scammers