1 Jan, 2018 → by ClaimboUser801594
Never any help from nj unemployment

1

I have a combined claim of wages earned in both PA and NJ, but file directly through NJ. I dont understand how they can cut off someones benefits with NO NOTICE due to an error on THEIR end. It came time for me to file an extension, and I did, filling out the necessary information (though it did take me almost a week to be able to speak to a live representative- their phone lines consistently advice you to call back, and when you finally do get through, you wait on hold for an hour and then one of their various RUDE reps will not only hang up on you, . but laugh before they do it!) Anyway, the issue at hand is that the NJ office messed up when processing my extension, and a few months later, abruptly stopped my ability to claim with absolutely NO NOTICE. After another week of trying to get thru, the lady on the phone informs me that I was OVERPAID and I owe money. I informed her that I knew this was not the case, but she very unprofessionally argued with me, and i asked for a supervisor. She put me on hold, then can back 15 minutes later and told me that a letter was coming to me in the mail explainning everything. I asked what the letter was regarding, and she saif "Im not allowed to tell you" ?????? What in the name ., .. I had to call PA unemployment to figure out that NJ was in error, but in the meantime, I have to wait until I get a letter that for all I know is not coming.. Ive been a month without any funds already, and this is just a tip of the issue that I am having with their services.
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