21 Aug, 2020 → by ClaimboUser989695
Neurology dept.
1
Complete lack of empathy. My my chart messages are not even read for 3 days. Took over a week to manage to send lab orders to my hospital. By the time they got it here I didn't need it any more. Couldn't even remember to have them signed. I understand that I am not their only patient, but I was begging at one point for them to tell me what to do and they wouldn't answer me. Just very disappointed with their lack of attention to detail. Sending the wrong orders, not having them signed, leaving the office for a few days without sending them first. Really made me feel like I did not matter at all. I feel like I should try to find a new dr. As I was not very important to them. You are more than welcome to read the my chart messages.