The live advisory had terrible communication and sounded more robotic then a person was not listening at all we keep circling around the same *** that I provided the information to at the opening statement and when I mentioned credit score he didnt seem to have any idea what I was talking about hes sales where terrible no emotion I felt very Unconfident so I will go into the store and talk to a live person because he was like talking to a machine and he didnt ask any probing questions I can go on and on we was just awful User's recommendation: Go into a sprint store.