Your company has the Mortgage for 2207 Forest Home Avenue, Riverside, OH 45404, Acct. No. 060676****. You changed your name from Loancare to Nationstar. During that time your company had everyone's payments screwed up. I called your company and talked, first, to Derrick, second, to Raycene, No. 426****. I was assured that the late fee of $15.79 would be removed as this was Nationstar's problem and not mine. A loan company called to offer me a VA Loan, and, looking at my credit Bureau's reports, said I was late on a payment to Nationstar. I talked, once again, to Raycene, who said they received a payment for $929.84 on or about July 24, 2017. It was reiterated, once again, that the late fee would be removed and not show up on my account as delinquent. Your company changing names is your problem, not mine. The new Loan Company indicated that if you were to report a favorable account to the Credit Bureau's, they would look, once again, at a new VA Loan. I have a near perfect Credit Score, and, ALWAYS, pay my bills. If I am forced to drop Nationstar/LoanCare as the Mortgage Company for 2207 Forest Home Ave., I will do so. I expect to see prompt action to this request with no problems within the next 20 days, or, I will pay off this loan and your company will have a bad name with my Landlord Association here in Dayton, OH. Thanks, Wade Browning, 937-361-****