There is not enough room here to say. Plus I've explained this more times than I can recount. I'm tired of talking to Security companies that have scammed senior citizens. I wish I never heard of these companies. Never again. And I will love telling BBB about this. And give reviews that warns others of your tricks. User's recommendation: Be more lenient with senior citizens instead of holding them to every little period and crossed t etc. do not deal with ANY.