January 21st submitted the first ticket #1871879 to activate new internet service at: 16620 York Rd Monkton MD 21111. I received a new ticket #147421 from Patricia on 2/20/21, after survey was completed. Patricia told me she would call me bac with a quote, she never called me back. I left voicemails for Patricia and Keely Comcast inside sales rep. I am waiting for a quote. Patricia is unresponsive and did not give us a quote yet. Very poor customer service. Why is it this hard to get a quote? Comcast main line tells me Patricia is the ONLY person who can provide quote. My phone number -#[protected] Jill Correnti