This is a duplicate of my review for holidayphone, this is their aliasIn spite many complains I decided to go with these guys, and ordered two sim cards for use in Cancun.The support seems very legit and responsive and I thought I wouldnt have any problems.Once I got there, it seemed to work on one phone, albeit only internet, and the other one said insufficient funds even though it removed 2 minutes for no reason at all. (We need 199 min for activating data and both started off with 199) We never made a call, in fact, with either phone we could never make calls, help/balance etc is only in *** spanish, and these guys claimed they couldnt help, it was movistar's territory. Not only is their web site only spanish, they hardly had any stores. Walked into a store that cells SIMs and that guy had no idea what I was talking about.With the help of a local, ended up buying a new phone with 100pesos for $70US.So much for thinking buying a SIM from an english speaking merchant would help.