Although the crack appraiser assigned by Nationwide for my property is challenged by spelling and grammar, he has an aptitude for math. Except for the measuring and multiplying part. He missed measuring a bedroom. But in all fairness the bedroom door was closed which would throw anyone off. He didn’t correctly multiply the rent probably because he learned multiplication from defective flash cards. The appraiser was creative with the numbers. He determined there were, not one, but three different gross rent multipliers for my investment property. It’s sort of like assigning someone three different ages. To be fair, the appraiser was very forthcoming in admitting these errors were NOT his fault and entirely due to the software and the layout of the building. Normally you would use recent sales of similar properties within 3 or 4 blocks to value property. But, in a stroke of pure genius, he used last year’s sales which were over 10 blocks away. For the sake of consistency, he also based current rent on what was charged more than a year ago. Although you pay for and use the appraisal, Nationwide will helpful remind you that you are not the client. However, they do offer a quality assurance program that includes cashing your check. In addition, they went the extra mile by offering to have a call and clarify and explain the appraisal. But they didn’t actually intend to have a call, they just offered.