I am done, $20 for any and all supplements I am told. Stop using towers and not paying. We put our lives on the line for every call and everyone of your customers. Worst call center and billing rep ever. I tried working with them on so many occasions, area reps and roadside manager ins't calling me back to help address my issues. No one on the west coast should work for you. I have tow companies, Seattle and Los Angeles but I had enough. I am going to start impounding cars. They even treat their employees like trash so no wonder. I work day and night and it hurts to not be paid and call future call will only be accepted on a credit card.