No pre-alert and no reminder of plan ending in January 2021 as I was misled by the header of Starhub billing that I was still under $75 2-year Plan. I have been paying $75 since then and my daughter is under $25 SIM plan. This is absurd. This $75 2-year plan was with a phone purchase plan. By right it should be ended with much lower rate but Starhub happily charging consumer. I have compared MyRepublic's service which will alerted customer when the plan end and provided a waiver when system has automated charged and deducted under Giro. I really appreciated honesty of MyRepublic. Whereas Starhub will keep reminding of late payment and happily overcharged consumers. Currently MyRepublic having $20/mth 70GB Data, 1000mins call, 1000 sms (free incoming), free caller ID (Starhub will charge $5) with no contract in month of August 2021. I will consider their offer. Thanks to Starhub's bad attitude and service.