30 Jun, 2021 → by ClaimboUser864160
MyPoints deactivated my account after I tried to redeem points
1
I have been a member of MyPoints for 10 years or longer with no issues. I was accumulating points all week prior to deactivation. My timeline shows I was earning points from purchases and surveys, all month and 5 five minutes before deactivation. Two weeks ago, I participated in a 90 minute focus group with a $75 payment. I had over 16, 000 points with over 2000 pending points. When I tried redeem my point for $100 amazon gift card, I was prompt to log on and it stated my account was deactivated. I reach out several times to MyPoints and they reply that I violated their terms of service, but cannot say how. This is totally unfair. Please help, they are virtually stealing from me without a reason.