7 Aug, 2021 → by ClaimboUser99211
My refund amount not in bank account
I had ordered smartphone from my credit card first time Amount transaction declined and second time I tried one more time but same also declined but two times amount debited from my credit card account but received only one order ref number from Shop clues. Based on that number i cancelled and raised refund request and got refund. But not able to raise raise second order amount debited. 02.08.21 i had mailed shop clues help desk but no response again mailed on 05.08.21 but no response. Now i received my statement with debited amount. Totally worst customer support. Pl don't buy any thing by prepayment mode in this site. Totally worst s