My daughter never had this issue with her order. And she shouldn't had an issue when this is not her first time I ordering from Dolls kill.. she has an account with Dolls kill.. it will be appreciated if someone took their time to Resolve this issue. Her order was sent to the wrong address and the same state that the business is located.. why? when she been an existing customer with the same address.. she send emails And no one properly assure her that they would take care of it. #311000****28 phone 267 774 **** Email address ashablue17@***.com Thanks Her mother