Original review updated by user May 22, 2021 I received a vehicle that was way beyond unacceptable. I wrote a review on TURO. The car had roll up windows, did not have a way to charge my phone to use my maps, when I opened the glove box, looking for a charger, the box fell on the floor......it was beyond disgusting. I spoke with "Leah's" person, Matt, and he told me, "what did you expect for $48/day?" He told me to go to any gas station and buy a converter to charge my phone, he refused to be of any help. I went to 3 gas stations to no avail. I couldn't stay in such a vehicle and rented from National Rental. Never again will I do Turo because it is undependable....no guarantees, at least with "Leah." User's recommendation: DO NOT RENT FROM LEAH on TURO.