I placed my order got the confirmation. I should have know to cancel the order from day one when my bank said it was a possible scam alert on my bank account but a friend ordered from the site and did have a good experience. I Check back every few days for the status. I see that my shipment has been made but I never received tracking information. I tried contacting the customer support using the leave a message feature on the website but realized that the message was never sent because the email address that it was sent to is invalid so I have no way to contact them and no way to track my package at all smh terrible site. I want to cancel the order but don't want my package just sitting somewhere waiting to come to me and then it takes even longer to get a refund